Driving through southeastern Iowa in frigid temperatures today, my check engine light came on suddenly with a message about a transmission error. I googled places in Mt. Pleasant and Brad’s place came up with great reviews, so I stopped by to get things checked out. They quickly ran some diagnostics while his office manager (I’m sorry I didn’t catch her name!) supplied my young daughters with hot chocolate and cookies to pass the time. Brad talked through everything with me and assured me I could get home safely so long as I “didn’t try to beat any speed records” on the way back and got it in somewhere this week. He even suggested some good mechanics he knew of in the DSM area, should the issue not be covered under our warranty. We made it home safely (and slowly!) over two hours later, just like he said. If I lived in the area, I would be a lifetime customer! Great guy, super friendly and helpful staff, I couldn’t recommend them enough. 😊
Wow Sonia, thanks for such a great 5 star review! We really appreciate you taking the time to post. We're glad we could help you out and are happy to hear you made it home safely.
- Brad Holtkamp Automotive, Inc.