5

The best experience I have ever had getting an oil change! Outstanding customer service! Got an email and a text report on my car and they picked up and dropped off! Added surprise was the chocolate chip cookies they left for me in the car! Will for sure be going back! ☺️

Emma, we take pride in customer service and appreciate you putting your trust in us! We hope you enjoyed the cookies. :)

- Brad Holtkamp Automotive, Inc.
5

I believe I have found a "white elehpant". An honest mechanic auto shop. I was very impressed with the personal service and conversation that I had with Brad the owner. I generally perform my own auto repairs but, sometimes I don't have the equipment or knowledge required for my repair work. So it's nice to have a place to go where I won't be taken for a ride. I wish them many years of success.

Thanks so much for taking the time to post a review Tony! It was great meeting you and we appreciate you trusting us with your Nissan Versa. We're glad to have you as a part of our automotive family!

- Brad Holtkamp Automotive, Inc.
1

They charged me almost 70 to mount balance and put the tire on that i provided.

Steven, thank you for allowing us to clarify your transaction. The actual amount charged to you was $61.46 That charge was to mount & balance a tire you provided and also to rotate some of the other tires on your vehicle so that the tires with better tread would be on the front. Then there is also the required sales tax included. If you have additional questions and would like to talk about this further, please call us at the shop and ask for our manager. Thank you

- Brad Holtkamp Automotive, Inc.
5

Fast, fair, friendly. Great work and fabulous communication. Love Autovitals with the photos and clear assessments. Fair prices, too. Cookies are a nice touch I'll be back.

Thank you so much for the great review Richard! We appreciate your business and the opportunity to service your Ford truck. We're so happy you like our digital inspection process! We look forward to the next time we see you.

- Brad Holtkamp Automotive, Inc.
5

Tayza, we appreciate you taking the time to leave us a 5-star review!

- Brad Holtkamp Automotive, Inc.
5

They do NOT work on RVs. I asked them if I could have my gas engine Ford e350 towed to their shop and looked at but they couldn't for some reason. Not sure why as other shops with similar sized bays will often at least peak their heads into the engine compartment. They suggested other shops. I called, and got the same answer - NO. 5 stars because I have no mechanical beef with them as they never even looked at my RV, and they suggested other places in a friendly manner.

We are sorry that we do not work on RV's. We try our best to accommodate every customer, but there are certain things that we cannot accomplish. We thank you for being understanding and not leaving us a poor rating. If there is anything else we can do for you, please let us know.

- Brad Holtkamp Automotive, Inc.
5

Great customer service, super fast, and a fraction of the price of anywhere else I’ve been! Love this team❤️❤️❤️

5

Brad and Mari are great people that really care about their customers. Very professional and clean shop. Amiee is very knowledgeable in explaining the concerns of your vehicle, PLUS, they are AskPatty Certified Female Friendly!

5

Brad is one of the few shops left that I can take my car and I don’t feel like they’re trying to get into my wallet. I’ve been taking my vehicles here for a while and just now actually looked at the vehicle update email they send once they inspect your vehicle. I would highly recommend it as they take pictures of everything including tread wear on tires and anything else they spotted it’s not just take their word for it even though they are extremely trustworthy. These email updates are something I’ve never seen done and really really like. Thanks Brad!

5

They are very reasonable. Very friendly and understanding.

Brad Holtkamp Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brad Holtkamp Automotive, Inc. (319) 986-5193 if you have any issues in accessing any area of our website.
907 East Washington Street, Suite 101 Mount Pleasant, IA 52641 (319) 986-5193